At MOVEMED, protecting your privacy and personal data is of the utmost importance to us. The purpose of this Privacy Policy is to inform you about how we collect, use, and protect the personal data you provide through our website and online store (www.movemed.gr).
Readers and users of www.movemed.gr, please read this Privacy Policy carefully to understand our practices regarding the processing of your personal data.
Data Controller
The controller of your personal data is the company: MOVEMED Address: Sevastopoulos Kallispere 46A, Telephone: 210 6801892 Email: [email protected]
Collection of Personal Data
MOVEMED collects personal data when you interact with our website and e-shop, including but not limited to:
- Name
- Shipping address
- Email address
- Telephone number
- Payment information (e.g., credit/debit card details)
- Order history
- IP address and browsing data for security and analytics purposes
This data is collected through registration forms, payment processes, or other tools we use to operate the e-shop.
Purposes of Processing
Your personal data is used for the following purposes:
- Processing and completing your orders
- Communication for order tracking, updates, or confirmations
- Providing customer support
- Managing returns and exchanges
- Sending commercial communications, offers, or other newsletters (with your consent)
- Improving our services and user experience through data usage analysis and evaluations
Data Retention Period
Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected. For example, data related to your orders is stored for as long as required to process the order and fulfill our legal or tax obligations.
Data Transfer to Third Parties
Your personal data may be transferred to third parties only when it is strictly necessary to fulfill the purposes of processing, such as:
- Payment services (e.g., banks, payment service providers)
- Shipping companies for product delivery
- Customer support and technical support services
- Analytics service providers to improve the e-shop’s functionality
- Under no circumstances will your personal data be sold or shared for commercial purposes without your consent.
Data Protection
MOVEMED takes all necessary measures to protect your personal data and the security of your transactions, using technologies such as encryption (SSL), firewalls, and other security tools. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
User Rights
You have the following rights regarding your personal data:
- Right of access: You have the right to request information about the personal data we process.
- Right to rectification: You can request the correction of your personal data if it is inaccurate or incomplete.
- Right to erasure (right to be forgotten): You have the right to request the erasure of your personal data under certain conditions.
- Right to restriction of processing: You can request that we restrict the processing of your data.
- Right to data portability: You have the right to request the transfer of your personal data to another controller.
- Right to object: You can object to the processing of your data for specific purposes.
- To exercise these rights, you can contact us by email at [email protected].
Use of Cookies
Our website uses cookies to enhance the browsing experience and to analyze the use of our e-shop. Cookies are small files that are stored on your computer and help us provide you with personalized services and improve the functionality of our website. You can configure your browser to disable cookies, but this may affect the functionality of the e-shop.
Changes to the Privacy Policy
MOVEMED reserves the right to modify this Privacy Policy at any time, and the modifications will be effective immediately upon posting on our website. We recommend that you check the Privacy Policy periodically for any changes.
Contact
If you have any questions regarding the Privacy Policy or the processing of your personal data, please contact us at: [email protected] and by telephone at 210 6801892.
Protecting your privacy is a priority for us, and we are committed to respecting your rights in accordance with the General Data Protection Regulation (GDPR) and Greek law.