MOVEMED E.E., a Greek company with Tax Identification Number 802609716 and General Business Registry Number 179507203000, located at 46A Sevastopoulos Kallispere Street, Halandri, Attica, 15234, Greece, provides its services through its online store (www.movemed.gr). The products offered through the online store are subject to the following terms and conditions. By using the online store (www.movemed.gr) and making purchases, you agree to be bound by these terms.
General
Our website allows you to order medical equipment, consumables, and related products intended for professional use in specialized medical and therapeutic environments. These terms and conditions govern the use of the website and the placement of orders.
User Obligations
The user of the website acknowledges and accepts that the use of the store requires compliance with all legal provisions and regulations governing the sale of medical equipment and products in Greece. The user guarantees that the information provided during registration on the website or during the order placement is true and complete.
Products
All products displayed in our online store are described as accurately and clearly as possible, although photographs may differ from reality due to photographic and technical limitations. There may be variations in features, prices, and availability.
Prices and Availability
The prices of the products listed on the eshop are final and include VAT. Prices may change without notice, and we do not guarantee that the price displayed at the time the order is sent will be the same as the price displayed at the time of payment.
Order Process
Orders are placed by adding products to the shopping cart and completing the purchase by selecting a payment method. Upon order acceptance by the Company, a confirmation email will be sent to you.
Payment Methods
Products can be paid for using the following methods:
- Credit or debit card
- Cash on delivery
- Bank transfer
The Company reserves the right to refuse payment by any of the above methods if it deems there is a risk to the transaction.
Product Delivery
Products will be delivered to the address provided during the order process within the agreed timeframe. The Company will make every effort to ensure timely delivery, but is not responsible for delays caused by factors beyond its control (e.g., delays by the shipping company).
Return Policy
The Company accepts returns of products in accordance with applicable legal provisions for defective products or products that do not conform to their description. Customers have the right to return products within 14 days of receipt, provided the products are unused and in their original packaging. In other cases, returns and replacements will be made by mutual agreement.
Product Warranty
All products sold through the MOVEMED online store are accompanied by the manufacturer’s warranty. The warranty covers manufacturing defects and is provided in accordance with the manufacturer’s terms and conditions.
Limitation of Liability
The Company is not liable for any damages arising from the use of the products or from their incorrect or irresponsible use, as the products are specialized and intended for use by specialized personnel.
Data Privacy
The Company is committed to protecting the privacy of its users’ personal data in accordance with Greek law and Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR). For details on how your data is processed, please read the Company’s Privacy Policy.
Distribution and Support
MOVEMED provides customer support services via phone, email, or live chat to address questions and issues related to orders or products.
Modification of Terms
The Company reserves the right to modify these terms of use at any time by posting the changes on the website. Modifications take effect from the moment of publication on the website.
Governing Law
These terms and conditions are governed by Greek law. Any disputes arising from the use of the website or transactions made through it shall be subject to the jurisdiction of the Athens courts.